Consultants, like people everywhere, have different strengths and skills. For best results, you should try to match the sort of problem you want to solve to the skills and experience available from a particular consultant.
To aid in this process we are happy to put forward what we think are our strongest points.
We are particularly strong in analytical skills. This is especially relevant for developing leisure strategies, or in organisational reviews involving objective setting and forward planning - such as a process review - to re-establish clear management priorities and objectives; build staff or volunteer commitment, and improve performance.
Using up to date technology for data analysis, and having experience of conducting many surveys, we are able to undertake consumer research cost effectively. This may be arranging "mystery customer" visits, customer satisfaction or needs surveys, or more complex research as a prelude to group consensus building.
We have a thorough understanding and insight into the working of local authorities, and may be able to assist if you plan joint working, collaborative projects, or to seek funding support. Using our research and case-building skills, we can identify facts and arguments, and assemble information to support your case, increasing the prospects that your plans and proposals will be successful.
We also have skills in the arranging and organising of events.
We are also strong on technological skills, adapting technology to leisure needs, advising on the latest developments, and how they might benefit your operation.
Managerial and training skills are also a forte, providing seminars and coaching for managers and supervisors at all levels, whether paid staff or volunteers.
Apart from the technical and interpersonal skills we offer, you might like to know about the values and ethics that are the core of the business. You can find out more about our business profile and philosophy from these links.